Shippng Policy

Last Updated: 25/05/2024

Thank you for choosing Mobitez for your mobile device needs. Here’s everything you need to know about our shipping process:

1. Processing Time:

1.1 Order Processing:

• Our Orders will be processed within 1-2 business days after address and payment method confirmation.
• Processing time may vary during peak seasons or promotional periods.
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2. Shipping Methods:

2.1 Domestic Shipping:

• We offer standard and expedited shipping options for domestic orders.
• Standard shipping usually takes 3-7 business days, while expedited shipping takes 2-3 business days.
• Shipping costs are calculated based on the selected shipping method and the destination.
• 2.2 Free Shipping:

If you buy items from our website above Rs.500 then you will get free shipping to any location within India.

3. Order Tracking:

3.1 Tracking Information:

• Once your order has been Processed, you will receive a confirmation email/sms with tracking information.
• You can track your order from “Track Your Order” section  on our website.
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4. Shipping Delays:

4.1 Unforeseen Circumstances:

• While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays.
• We appreciate your understanding in such situations and assure you that we are doing our best to get your order to you as quickly as possible.
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5. Shipping Restrictions:

5.1 Restricted Locations:

• We may not be able to deliver to certain remote or restricted locations. In such cases, we will inform you promptly, and a refund or alternative delivery option may be offered.
• 6. Terms & Conditions :
• 6.1 Smartphones and other types of products that is worth more than 5000 and if the customer pays in advance for this order. And if the customer returns the product after shipping then the amount advanced by the customer will be deducted for the return and delivery charges.
•  7. Contact Us:

If you have any questions about our shipping policy or need assistance with your order, please contact our customer support at Contact No: +91 97480 06859/ Email: support@mobitez.in.